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Department of Parks and Recreation
Lester K.C. Chang, Director
Richard T. Haru, Deputy Director

1000 Uluohia Street, Suite 309
Kapolei, Hawaii 96707
Phone: (808) 768-3003
Fax: (808) 768-3053
email: parks@honolulu.gov

GUIDELINES FOR INQUIRIES RELATING TO TREES

Nature/location of complaint/concern:	Refer to:	Phone No:
Tree emergency - fallen tree or branch blocking roadway or sidewalk	HPD for immediate response to secure area, have HPD call DPR - HSB from scene with details	911
Witnessing malicious tree damage/removal	call HPD while in progress to document case, have HPD call DPR - HSB from scene with details	911
Streets: tree pruning/planting/removal Civic Center: tree & plant pruning/watering/irrigation HPD Main Station: tree & plant pruning/watering/irrigation	DPR - Horticulture Services Branch	971-7151
Tree donations	DPR - Horticulture Services Branch	971-7151
Civic Center grounds maintenance HMB and HPD parking lot maintenance	DPR - Horticulture Services Branch	971-7151
Park trees - pruning/planting/removal/irrigation	DPR District office where park is located, they will evaluate and request HSB assistance, if necessary
Tree located in private property protruding into roadway	DPP - Residential Code Enforcement Branch	768-8159
Tree located in private property protruding into sidewalk area	DPP - Residential Code Enforcement Branch	768-8159
Tree located in private property protruding into other private property	Civil matter, not under City jurisdiction
Sidewalk uplift/unauthorized plantings in City right-of-way	DPP - Residential Code Enforcement Branch	768-8159
Trees and shrubs located in/near streams; Uplift on roadway or medial curbing	DFM - Division of Road Maintenance	768-3600
Trees on State highways or adjacent to freeway/highway overpasses, on and off ramps	SDOT, Highways Division-routine pruning/trimming	831-6712
	EMERGENCY: Tunnel Control Center	485-6200
Trees located on DOE (school) property	DOE Facilities Maintenance Branch	831-6731
Trees interfering with high-voltage lines	Hawaiian Electric - Vegetative Management	543-7836
Trees located in Honolulu Botanical Gardens	DPR - Honolulu Botanical Gardens	522-7060

It is the City's goal to preserve as many trees as possible. To this end, trees will not be removed unless dead, dying, diseased, or damaged. It is natural for trees to drop their leaves, flowers, seeds, etc., due to prevailing winds and seasonal cycles. By City ordinance, property owners are responsible for keeping the public areas abutting their property free of litter. (ROH Sec. 14-20.1) City street trees are the property of the City and County of Honolulu.Destroying them is against the law and DPR will pursue criminal charges, if warranted.

Rev. 01/25/2010

DFM - Department of Facility Maintenance
DPR-HSB - Department of Parks and Recreation, Horticulture Services Branch
DPR - Department of Parks and Recreation
DPP - Department of Planning and Permitting
HPD - Honolulu Police Department
DOE - Department of Education (State)
SDOT - Department of Transportation (State)