Aloha,
We are an equal opportunity employer and are extremely proud of our dedicated employees. Our staff of more than 70 employees serves approximately 8,000 employees.
The following highlights our accomplishments:
Technology – DHR has streamlined our processes by reengineering and utilizing technology.
NEOGOV – DHR, in partnership with Department of Information Technology and Department of Community Services has implemented NEOGOV, a comprehensive and integrated on-line recruitment, selection and applicant tracking system for City job applicants. Applications can now be filled on-line and stored, eliminating the need to fill out a new application each time they apply for another City job. On-line access is provided at free public computers at State libraries, Department of Parks and Recreation facilities, Honolulu Police Department, Public Computer Labs at the University of Hawaii and Community Colleges and Work Hawaii.
DHR Website Upgrade – This website was designed to improve service to internal and external customers. The site allows for routine information to be available 24/7, provides a consolidated repository of departmental information allowing the user to quickly locate needed information, eliminates routine telephone inquiries, and enhances communication with customers. We have placed on the intranet our Training Registration, Performance Evaluations, Civil Service Rules, and Class Specifications.
Electronic Respository - We have also established a Position Description (PD) repository that is a central mainframe storage of all the City's active and inactive PDs. The repository provides departments electronic access to their PDs, provides ease in subsequent revision and provides control in authorization of access to PD repository.
Electronic Form - In partnership with DIT, DHR developed "Eforms" to facilitate processing of personnel documents such as B-120 (request to fill/reallocate/revise PD), B-130 (request to create), CS-C1 (request for personal services contract), and M-4 (request for independent services contract) and eliminated hard-copy document processing. Documents are processed and transmitted on-line. This provides automatic tracking eliminating need to maintain logs and allows departments to locate their requests quickly and easily. It also enhances operational assessment and analysis by providing ability to create ad hoc reports and obtaining data that was not previously being collected.
Training - Provided training and management forums for supervisors, managers and administrative personnel officers in the areas of Sexual Harassment, Workplace Violence, labor management and various employment issues. The City's Apprenticeship Training Program, in partnership with Honolulu Community College, added a Fleet Mechanic Program.
Workforce Planning (Sustainability) – We are faced with a shrinking labor market and fierce competition for hiring good workers. In recognition of this challenge, DHR is developing a Workforce Planning strategy to assist City departments in attracting, hiring, and retaining the right people with the right skills, knowledge and abilities. The following are highlights of accomplishments:
The first step in our workforce planning program is the High School Sustainability Project launched in June 2004. Farrington High School students were selected by their counselors to serve as Junior recruiters for our project that introduces high school students to City employment. Through this program, the City expects to reach out to the future generation of workers we need in order to continue our excellent service to the community.
Heavy Vehicle Mechanic Recruitment and Retention Pilot Program – Together with the Department of Facility Maintenance, DHR established a new fleet Mechanic and Fleet Technician series of classes, including two additional recruitment levels for heavy vehicle mechanics. In addition, a trades apprenticeship program for heavy vehicle mechanics was implemented, minimum qualification requirements were modified, and a written test was eliminated.
Recruit for Fire Fighters – In partnership with the Department of Community Services and the Honolulu Fire Department, DHR staff conducted a workshop during the recruitment period to encourage more female firefighter applicants. City staff developed a videotape of the process for use in television spots and for future recruitments. In January 2002, over 5,000 people applied for Fire Fighter Recruit. The number of female applicants increased 178% from 190 in 1998 to 529 in 2002.
Health Services – To streamline the hiring process, DHR eliminated pre-employment physical examination requirements for 788 classes of employees in certain "light" classes (drug testing still required).
Labor Relations – We have streamlined the grievance process with the United Public Workers.
