1. Who can use the library?

The library was created mainly to support the research and information needs of the executive and legislative branches of the government of the City & County of Honolulu.  However, it is open to the public and reference assistance is available.

2.  Does the library accept reference questions by e-mail or telephone?

Yes, reference questions are accepted by telephone, e-mail, mail, and fax and answered as staff time permits.  Requests from city employees and walk-ins are handled first.

3.   Who can borrow books?

Library users must complete a registration card and present photo identification in order to borrow books.  There is no charge to register but there is an overdue fine of $.25 per item per day.  Regular loan periods are from 1-2 weeks, and books can be renewed via email or telephone. There is a book drop on the side door of the building for returning books when the library is closed.

4.  Does the library have photocopying services?

The library has a self-service photocopy machine for public use.  Rates are $.50 for the first page and $.25 for each succeeding page.

5.  Can I get a copy of a birth, death, marriage or divorce certificate from Records Management & Archives?

No, vital records is a responsibility of the Hawaii State Department of Health, Office of Health Status Monitoring.

6.  Where can I get information on titles to real property and/or a copy of a certificate of title?

Records for titles to real property in the state of Hawaii are a responsibility of the Hawaii State Department of Land & Natural Resources, Bureau of Conveyances.        

7.  Does the library have genealogical records?

Generally no, but a couple of useful places to start your research would be the Hawaii State Archives and the Hawaiian Historical Society.